Payment Information:

We accept the following methods of payment: Credit Card (Visa/MC, Discover, Diners, Amex), personal check, money order, cashier's check & PAYPAL. All of your payment options are available in your shopping cart. For orders by check, money order or cashier's check, send payment to

MallRat Junkie 15951 SW 14th Street Pembroke Pines, FL 33027

Shipping Information:

All Merchandise on our site is always in stock. Orders are Processed and Shipped within 1-2 business days. Please allow 5-7 business days to receive order.

Refund, Returns and Cancellation Policies:

Returns will be accepted within 30 days from the day the package was delivered to you for a full refund (less shipping fees) or to exchange with any other product(s) on our website. Please Email us for instructions prior to returning to obtain a Return Authorization number. A 20% restocking fee per item will be applied to all returns after 30 days.

Exchanges will be accepted within 45 days from the day the package was delivered to you for an even exchange.

All items returned for refund must be returned in New condition. We will not refund / exchange any used, altered, damaged product (e.g. broken parts, scratches, or any sign of wear & tear). All used returns will be returned back to the sender. Merchandise sent back without original packaging will be subject to a 20% restocking fee.

Please be sure to insure all returned packages. We will not be responsible for any lost or stolen returned packages. Please include a legible copy of your sales receipt with all returns to assure that your return / exchange will be accurately processed. If your receipt is not available, please contact us to find out your order number prior to returning your order.

Refunds and Credits normally take 1-2 business days to process and post to your account. We will email you with the refund tranaction number when completed.

Frequently Asked Questions:

1. Is the site secure with my credit card and personal info?

Yes. Your information is secured by SSL technology and has 128-bit encryption. Our site uses the HTTPS protocol to ensure that your information cannot be stolen by a third party between the sender and the receiver.

2. When can I expect my order?

It takes 1-2 days to process and ship your order. Once your order is shipped standard shipping will take up to 5 business days to reach you. Priority & Express shipping is also available.

If you need the order by a specific date, call and we can often accomodate.

3. What are the shipping rates?

Standard shipping is a flat rate of $6.95 for USA Orders, $9.95 for Canada orders. Rates vary for International Orders outside USa & Canada.

4. Do I have the right size?

Please check out our size chart for correct sizing. Call us if you are uncertain and need more guidance.

5. What is your privacy policy?

We do not share or sell any of your private information. You will receive only emails related to your order, unless you opt-in to our promotional mailing list. Please read our Privacy Policy.

Thank you for your business!

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